Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or enter information into richardspaintingneworleans.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

- “Email Lists,” are electronically stored files that the Site automatically retains when you input an email address into the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Personal Information.

How Do We Use Your Information

Information that we collect is generally to fulfill any inquiries placed through the Site (including arranging for estimates, phone meetings, and invoices).

By submitting your information to us via the Site’s website contact forms, Facebook Ad forms and Instagram Ad forms, you agree to receive SMS messages from Richard’s Painting of New Orleans at the phone number provided. Data rates may apply, message frequency varies, reply STOP to opt-out.

Additionally, we use this Information to:

Communicate with you; and

We use the Device Information that we collect to help us to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Data

When you input your personal information through the Site, we will maintain your Information for our records unless and until you ask us to delete this information.

Minors

The Site is not intended for individuals under the age of 18.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at richardspaintingneworleans@gmail.com

Terms Of Service

By using our services, you agree to comply with these terms of service. If you do not agree with any part of these terms, please do not use our services.

Services

We provide professional home improvement services. Our services include but are not limited to painting, cabinet refinishing and general repairs.

Estimates And Quotes

We offer free estimates for all projects. Our estimates are based on the information provided by the customer and may change after an on-site assessment. The final quote will be provided before work begins. Any changes in scope may result in adjustments to the quote.

Booking And Payment

To secure our services, a deposit may be required at the time of booking. The remaining balance is due upon project completion. We accept various payment methods, including cash, credit/debit cards, and electronic transfers.

Cancellation And Rescheduling

If you need to cancel or reschedule your project, please notify us at least 2 days in advance. Cancellations made with insufficient notice may result in a cancellation fee. We understand that unforeseen circumstances may arise, and we will work with you to find a suitable solution.

Customer Responsibilities

It's important that the customer ensures access to the property, provides clear instructions, and communicates any specific requirements.

Liability

While we take all necessary precautions to protect your property during the painting process, we are not liable for any damage to belongings, plants, or structures that are not directly related to our work.

Governing Law

These terms of service and any disputes are governed by the laws of Louisiana.

Richard’s Painting SMS Notifications & Alerts

Upon opting in, users can expect to receive appointment notifications, alerts and occasional marketing messages from Richard’s Painting of New Orleans.

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

To rejoin, sign up as you did initially, and we will resume sending SMS messages to you. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to admin@richardspaintingneworleans.com.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our privacy policy https://www.richardspaintingneworleans.com/privacy-terms

Changes

We may modify these terms of service at any time. Any changes will be effective upon posting on our website. It is your responsibility to review these terms periodically for any updates.

Contact

If you have questions or if you would like to make a complaint, please contact us by e-mail at admin@richardspaintingneworleans.com